What is AOL?

AOL is globally known for providing awesome email service that offers a handful of features for its users. AOL mail is an internet-based service just like other Web mail program on standard web browsers like Chrome, Firefox,Safari, and many others. Users just need to land on mail.aol.com, enter AOL sign in information and start performing your tasks.

At times, there may arise some issues like invalid username or password then check your login details. If everything is correct but shows you are getting the same message, then this guide is specially meant for you. We will be listing out the errors that users have faced while using AOL mail and easy troubleshooting steps to rectify them.

List of  AOL Email Issues

Below are some common AOL issues that may emerge due to some technical glitches. Here are these:

• AOL Log in error
• Login denied while accessing your email account.
• Login Page showing “Email account not found”.
• Password, Email ID, Account name, User ID is incorrect or not matching.
• Login page asks you to change AOL password for security purposes.
• Verification of “Two Step Authentication” process fails with login credentials
• User cannot change or reset their account password from the login page.
• Multiple attempts of using wrong User ID or Password.

The most reported  issue by users is  AOL Log in error. Here, we have bought the solutions for the above reported problem.   

How Email log in Problem occurs?

If by chance, you fail to log in your AOL account then following might be the root causes. Verify whether or not you have done this:

• Wrong Username or Password - At times you might enter wrong username or password in hurry.Try to fill in the right username and password. Also the password is case sensitive so check for Caps Lock as it counts different value.
• Slow Internet Connection- Inspect the connectivity of the internet. If the connection is slow, then this might be a reason for unsuccessful login to your AOL account.
• Web Browser Compatibility- Sometimes the browser in which you are working may not be able to compile the AOL configurations and hence AOL won’t work properly in this particular web browser. Try changing the web browser to see if it works.
• Account may have been compromised- Another possible reason can be that your Account may have been compromised. It happens when the user hasn’t made strong password for their account. Try choosing a strong password which is easy for you to remember.

Read, How to Change AOL Password?

How to troubleshoot AOL Email Login issues?

Apply the steps in ascending order and fix it in short span of time.

• Open your desired browser.
• Make sure to clear the history or the cache in the browser as it may interfere in login page.
• Next, type your user ID.
• Locate “Forget AOL Password?” Option under Password box
• Again, mention your username or email address and password in prompted box.
• Click on “Next” to land on verification page.
• Click on desired verification option.
• Reset password via recovery mail or through ‘text’ or ‘call’ option.
• Reset secret keyword by verifying payment option.
• After verifying, you can log in to your account by creating new strong password.

What to do when nothing works?

If nothing works, then the best alternative is to contact the experts who possess thorough knowledge of emails and it’s related issues. They have years of experience and are well aware of the issues that may hamper your work. They diagnose the root cause of the issue and fix it permanently. Further, you can ask them additional queries such as how to use AOL or regarding the AOL desktop features. They have the perfect answer for every query related to AOL email. For additional information, contact AOL Email Customer Service Number.

Also check, How to Install AOL Desktop Gold?